FAQs

How Do We Contact You?

We may be reached at 504-570-6385, bdlparties@gmail.com, or by using the Contact Form.

Where Are You Located?

We are located at 4001 General DeDaulle Drive Suite J, New Orleans, LA 70114
(next to the Rouses Supermarket in Algiers).

What Are Your Hours?

Standard operating hours are: Monday-Wednesday (closed) | Thursday-Friday (3-8pm) | Saturday (12-8pm) | Sunday (12-6pm)

Bounce De Lis is proud to offer complete flexibility for party times! At BDL, we allow private parties and events to be booked during and outside of standard operating hours. Please contact us for availability.

Open Play hours are subject to change to accommodate private reservations.

Is There An Age/Height Restriction?

All ages are welcomed! However, Bounce De Lis is best suited for children 16 years and younger.

Can Kids Be Dropped Off?

Drop-offs are prohibited. Parental/Guardian supervision is required at all time.

What Should We Wear?

Socks are required. All other attire is permitted except jeans that have rhinestones, rivets, or accessories that could damage the inflatables. Socks may be purchased if needed for $2 per pair.

Who Has To Sign A Liability Waiver?

All guests must sign a liability waiver. Children under the age of 18 must have a liability waiver signed by a parent or guardian. No exceptions! Waivers are available at Bounce De Lis or online under the “Forms” tab.

Can We Bring Outside Food?

Cakes, cupcakes, cookie cakes and goodie bags are permitted for reserved parties and events. All other outside food must be requested through and approved by BDL mgmt.

Cakes and outside pizza are not permitted during Open Play. Please consult with BDL mgmt for all other special requests.

Alcohol is not permitted at any time.

What About Pizza?

Bounce De Lis partners with Papa John’s for Pizzas:
$10 for one topping | $15 for specialty pizza

Pizza orders for reserved parties/events must be confirmed 24 hours prior. Every effort will be made to accommodate all other requests.

What Is Your Party Payment Policy?

A $100 non-refundable deposit is required for all reservations. This deposit will be applied towards the total balance that is due at the conclusion of the party. A deposit is only refunded if cancellation is made 30 days prior to party date.
BDL promotions and/or discounts are excluded from ANY refund. No exceptions!

No shows will result in a charge for the total reservation value. Special consideration may be extended for emergencies but at the discretion of BDL mgmt and is not guaranteed. Please contact BDL mgmt immediately in this case.

Acceptable payment options are: Cash, Visa, MasterCard, AMEX and Discover card.

How Does Our Party Check-In/Out?

Upon check-in each guest is required to sign our liability waiver. With your assistance we will identify your birthday/party child and account for the included and additional children in your party reservation. You may provide us with a guest list too.

Each party is allotted 15 minutes before and after party time to check-in/out with BDL team members.
Example: 2 hr party reserved from 12:30pm – 2:30pm may arrive at 12:15pm to prep. Clean-up/check-out is 2:15-2:30pm.

Please respect the next parties’ time, as well as our staff, by removing all personal items / guests from the party area on time. We will provide a cart to assist in bringing all gifts out to the party child’s car.

Can We Bring Decorations For Our Party?

Balloons, decorations and party supplies (plates, napkins, utensils) are permitted, however, nothing may be affixed to the walls or cabinets without BDL mgmt approval.

Confetti, canned/aerosol spray strings (silly strings) are strictly prohibited and can result in a cleaning fee up to $500 if used.

How Many Kids Can We Invite To The Party?

BOUNCE PARTY PACKAGES include 16 kids plus the birthday child (17 total). Each additional child is $10. We can accommodate up to 40 kids at once.

BAZOOKA BALL PARTY PACKAGES include customizable teams in increments up to 6-on-6 at a time, including the birthday child. Each additional child is $15.

Can We Bring A Special Character To Our Party?

Special Characters (superheroes, cartoon/movie characters, clowns, etc.) are all allowed for $25 per party.

Can We Combine A Bounce And Bazooka Ball Party?

Yes, you can combine the two for an additional $75.

Do You Offer Special Pricing For Schools and Organizations?

Yes we do! Please call us at 504-570-6385 for special pricing and to make your reservations.

Do You Offer A Military Discount?

We offer a 10% discount to all military personnel with a valid government-issued ID.

Will My Image Appear On Marketing Material Or Social Media?

Upon entering our premises, you hereby grant permission to BDL Parties, LLC to use, or authorize others to use, any photograph, motion picture, image, recording, or any other record of your participation in activities within our facilities in whole or in part for promoting or marketing our activities and events. If you wish for your image not to be used, please notify the Manager on Duty upon check-in to opt-out on our waiver/consent form.